Terms of Use

This page describes the terms and conditions that apply to all Internet users visiting this site. By consulting them you unconditionally undertake to comply with them. As terms and conditions may be amended at any time, without prior notice, we advise you to consult them regularly.

  1. Intellectual property

    This site belongs to and is operated by sanofi-aventis Canada Inc., (hereinafter “Sanofi Canada”) belonging to the Sanofi Group. The layout and each of the components, including trademarks, logos and domain names, appearing on the site SynviscOne and synviscone.ca of the site (hereinafter the "Site"), are protected by current laws on intellectual property, and belong to Sanofi or its subsidiaries, or their use is the subject of an authorisation.

    No component of the Site may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of Sanofi Canada, except solely for use for press requirements conditional on compliance with intellectual property rights and any other property rights that are mentioned. Only copying for private use is authorised for your own personal, private, non-commercial use, on your personal computer.

    The following statement should appear on any authorised copy of all or part of the content of the Site: "COPYRIGHT 2013 – 2013- sanofi-aventis Canada Inc. - ALL RIGHTS RESERVED".

    Any authorised use of items composing or shown on the Site must not be denatured, changed or altered in any way whatsoever.

    Sanofi, Sanofi Canada or its subsidiaries reserve the right to take legal action against any breach of its intellectual property rights.

  2. Nature of information

    The information and contents included in the Site are intended for use only ve residents of Canada.

    The Site includes information on health, physical condition, the medical field and medical treatments solely for human use. Said information is published on the Site for information purposes only and is no substitute for the advice of your physician or pharmacist. The information should not be used under any circumstances to make a medical diagnosis of an illness or physical problem, or for prescribing or using drugs presented on the Site. In all instances you should refer to your physician or pharmacist.

    The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from press articles. Any such information solely represents the opinion of the expert consulted or the publication, and is not necessarily the opinion of the Sanofi Group. Any such experts are not employees of the Sanofi Group and do not receive any emoluments in exchange for Sanofi using their opinion. Sanofi Canada is not responsible for the accuracy or completeness of any such information and opinions. Experts’ opinions reflect their own personal views and should never be interpreted as being the opinion or responsibility of Sanofi Canada.

  3. Links to other sites

    The liability of Sanofi Canada or of the Sanofi parent company shall not be incurred by a third party site that can be accessed via the Site. We do not have any way of controlling the content of such third party sites which remain entirely independent of Sanofi Canada. Moreover, the existence of a link between the Site and a third party site does not under any circumstances mean that Sanofi Canada approves the content of that site in any way whatsoever and in particular the use that may be made of it. In addition, you are responsible for taking the precautions necessary to prevent any infection from the Site, in particular by one or more computer viruses, Trojan horses or any other "parasite". External sites may include hypertext links to the Site. Any such links should not be created without the express prior consent of Sanofi Canada. In any case, Sanofi Canada is not in any way liable for the non-availability of such sites and Sanofi Canada does not scrutinise, check or approve them and is not responsible for contents, advertising, products or other components available on or via those sites.

  4. Personal information and other information

    Sanofi Canada respects the privacy of every individual who visits our Site. Please see our Privacy Policy, by clicking here(Link to “Privacy Policy”) that explains your rights and our responsibilities with respect to personal information that is collected on the Site.

  5. Limitations on liability

    Sanofi Canada strives to the best of its ability to ensure that information published on the Site is accurate and up-to-date. It reserves the right to correct content at any time, without prior notice. However, Sanofi Canada cannot guarantee that the information available on the Site is accurate, correct, up-to-date or complete. Consequently, and except for property damage resulting from gross or intentional negligence by Sanofi Canada, the latter declines any liability:

    • for any inaccuracy, error or omission as regards information available on the Site;
    • for any inaccuracy, error or omission as regards the resource locator available here(Link to “Find a Clinic”) on the Site;
    • for any damage resulting from fraudulent intrusion by a third party resulting in an alteration of information or items made available on the Site
    • and more broadly, for any property damage or consequential loss, for any reason, of any origin, nature or with any consequences whatsoever, even if Sanofi Canada had been warned of the possibility of such damage or loss, caused (i) because of any access to the Site or because it was impossible to access it, (ii) because of the use of the Site, including any harm or virus that may infect your computer or any other property, and/or (iii) because of the credence given to any information coming directly or indirectly from the Site.

    The components of the Site or of any other site are provided "as is" without any guarantee of any kind, whether implicit or explicit. Sanofi Canada does not offer any implicit or explicit guarantee, relative, without limitation, to their market value or suitability for any given purpose.

  6. Availability of the website

    You acknowledge (i) that it is technically impossible to provide the Site free from any defect and that Sanofi Canada cannot undertake to do so; (ii) that defects may lead to the Site being temporarily unavailable; and that (iii) operation of the Site can be affected by events and/or matters that Sanofi Canada does not control, such, for example, as means of transmission and communication between you and Sanofi Canada and between Sanofi Canada and other networks.

    Sanofi Canada and/or its suppliers may, at any time, alter or interrupt, temporarily or permanently, all or part of the Site to undertake maintenance and/or make improvements and/or changes to the Site. Sanofi Canada is not responsible for any alteration, suspension or interruption of the Site.

  7. Information on products

    Information included and published on the Site may include direct or indirect references to products, programmes and services of the Sanofi Group that are not announced or available in some countries or some regions or that may be supplied under a different name and may be subject to regulations and terms of use that differ depending on the country. Such references do not mean that the Sanofi Group intends to sell those products, programmes or services in your country. Refer to the local Sanofi subsidiary or your Sanofi sales partner for any information about the products, programmes and services available to you.

  8. Applicable Laws

    The Site and its content are governed by the Laws of the Province of Quebec, and any disputes relating thereto are subject to the jurisdiction of the courts of District of Montreal.

  9. General

    • 9.1 Publisher of the Site:

      sanofi-aventis Canada Inc., 2905 Place Louis-R.-Renaud, Laval, Quebec, H7V 0A3, Canada

    • 9.2 Head of Publication:

      sanofi-aventis Canada Inc.

    • 9.3 Site hosting:

      sanofi-aventis Canada Inc.

    • 9.4 Photo / video credits:


      • © Kidstock, Blend Images
      • © Radius Images

      Getty Images

      • © Daniel Laflor, E+
      • © David Burch, UpperCut Images
      • © John Lund, Blend Images
      • © George Doyle, Stockbyte
      • © Robert Daly, OJO Images
      • © Laszlo Podor Photography, Flickr Open
      • © JGI/Jamie Grill, Blend Images
      • © Noel Hendrickson, Assembly, Photographer's Choice RF
      • © Tetra Images
      • © Wayne Wilson, OsakaWayne Studios
      • © Martin Barraud, OJO Images
      • © Chris Ryan, OJO Images


      • © Scott Dunlap
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Synvisc-One is a treatment to decrease pain and discomfort associated with osteoarthritis that replaces the diseased synovial fluid in your knee with a gel-like substance that is very similar to the synovial fluid found in healthy, young joints.

For Canadian residents only.

Last updated: 01/16/2023
Copyright © 2023 sanofi-aventis Canada Inc. All rights reserved.
Synvisc is a registered trademark of Genzyme Corporation.